I referred to as first they usually didn’t offer me any assist with lowering my Monthly bill. Like Some others have claimed, they tried to upsale me. So I went on the web and made use of their chat. The first rep finally transferred me to some Income Professional, who gave me the decrease offer.
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Reply YTEpisodes Just obtained off the mobile phone with em…no these types of luck this time about. Experienced some points removed from the Invoice, but Television and internet were apparently locked in to promo rates, which couldn’t be diminished.
Due to the fact Comcast Decide to not allow on line display chat service for retention/disconnection, and because Comcast CHOOSE to not perform retention/disconnection dialogues by e mail, why doesn’t the customer simply audio-file the Comcast C.S. dialogue to the phone? I have not witnessed any opinions even point out initiating a recording on our conclude. I believe Comcast even now has an announcement “Phone calls may be recorded for quality assurance”, plus some/several condition legal guidelines make it possible for anyone to report a cellphone conversation IF just on the list of two functions agrees for the recording, so of course the customer agrees to his/her individual recording and commences recording on phone.
I would like to point out which i was helpful, nevertheless self-assured with the service rep. It could sound cliche, but deal with Other people as you'll wish to be dealt with and you will get well benefits. Act like a jerk, therefore you’ll strike out.
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The chat agent mentioned she fully recognized and if she could give me the identical offer for considerably less $$ would I take into account that? I mentioned certainly and although she was putting the system collectively I had been pondering she’d come back and help save me $ten/mo or one thing related and I'd personally nonetheless go down to simply internet.
Reply Comcast Hater You’re lucky. I’ve been with them due to the fact they took as time passes Warner again in the ice age. There’s no buyer loyalty for me apart from elevated costs. I’ve also dig this made use of the loyalty vs.
Now a small amount of perspective to those who moan and groan about this process, and be expecting them to just retain the prices very low;
Supplemental Pricing and Offer Details: Offer not obtainable for home-centered corporations or hospitality consumers. Not offered in all spots. Won't involve Ethernet service. $one hundred fifty in the shape of the you can try here pay as you go card. A single pay as you go card for each firm. Must supply Monthly bill from aggressive provider with proof of internet and/or cellphone service within just final 60 times. This simulated practical experience compares Comcast Organization service plus your calculated download speed at enough time with the take a look at.
Their promotions improve constantly to remain aggressive, if you have been working with their service For several years and pay out exactly the same level For some time, it is visit this site worthy of supplying Comcast a connect with to find out whatever they can do for you. You may be saving some pounds while rising your service.
To recap, test finding out who’s the neighborhood Cable rep these guys are way more valuable than everyone to the cellphone.
Reply Jeff I at this time subscribe on the HD Leading. I originally received the approach at a new purchaser price right read this post here after having Cable Television set and Internet only. I saved Practically $100 by switching.